We're sorry to see you go. Here's how to cancel.
How to Cancel
- Go to Settings > Billing
- Click "Manage Subscription"
- In the Stripe portal, click "Cancel plan"
- Confirm cancellation
What Happens
- Your subscription remains active until the end of your current billing cycle
- After that, filtering stops and devices connect to the internet directly
- Your data is retained for 30 days in case you change your mind
- After 30 days, all data is permanently deleted
Before You Cancel
- Export any reports you need (Reports > PDF Export)
- Download your compliance reports (Compliance > Export Report)
- Remove MDM profiles from devices (or they'll try to connect to a proxy that's no longer configured)
Reactivating
Within 30 days, you can reactivate by signing back in and resubscribing. Your data will still be there.
Feedback
We'd love to know why you're leaving. Email feedback@kybergate.com — it helps us improve.